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FileMaker Services Privacy Policy

- Updated 29/10/2006

Because this web site wants to demonstrate their commitment to users' privacy, they have agreed to disclose their information practices.

If users first have questions or concerns regarding this statement, they should first contact FileMaker Services customer service at enquiries@FileMakerServices.com. If they do not receive acknowledgment of their inquiry or their inquiry is not satisfactorily addressed with 14 days, they should contact FileMaker Services at sales@FileMakerServices.com.

Scope

This Privacy Policy covers FileMaker Services treatment of personally identifiable information that we collect when you are on the www.FileMakerServices.com web site and when you use our services. This policy also covers our treatment of any personally identifiable information that our business partners or customers share with us.

This policy does not apply to the practices of companies that FileMaker Services, the publisher of www.FileMakerServices.com, does not own or control, or to individuals that FileMaker Services does not employ or manage, including operators of sites to which you may link from the FileMaker Services web site(s). This policy also does not apply to any off-line collection of personally identifiable information or the treatment of the same when such information is collected outside of the www.FileMakerServices.com site.

What information do we gather?

The only individually identifiable information that we collect about you is that which you choose to share with us in registration, when using our products and services, or when responding to offers from www.FileMakerServices.com or from our business partners or customers.

We also collect information about aggregate site usage. Statistics that we gather about unique visits, referring URL's, repeat visits and page views are all based on IP address, and are not associated with your personal information.

At the time of registration, we only ask for your name, email address, company name and country. Additional information can be given following a successful registration, which is optional. From time to time, FileMaker Services may notify its members of important software updates for products and information regarding new product releases. You may "opt out" of these important notifications by clicking the "opt out" link on the footer of any of our correspondance emails.

We will not share your personally identifiable information with any third party, unless we tell you otherwise when we collect the information. We understand the frustration and annoyance of spam and would not subject our members or customers to any such activities.

In short, the information you provide us can help us understand how to make our web site more useful to our users and the products in which we offer.

The information we collect via this website may include:

(1) Any personal details you type in and submit, such as name, address, email address, etc.
(2) Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer. The data is then stored on your browser or hard disk. Most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the Help facility provided with your browser. If you disable cookies, you will not be able to receive personalised facilities and your progress to check out may take longer. The cookies store information only for as long as you are viewing the website.
(3) Your IP address (this is your computer’s individual identification number) which is automatically logged by our web server. This is used to note your interest in our website.

Opting-Out.

We do not share your personally identifiable information with anyone, unless we tell you otherwise when we collect the information. You may choose to "opt out" of receiving emails from us by clicking the "opt out" link at the footer of any of our correspondence emails.

When we ask you for personal information, such as the kind of information we may ask you for through a survey, or through a request for an investor kit on a company we featured in www.FileMakerServices.com, we will plainly and clearly tell you if we intend to share it with others. Once you have "opted in" and agreed that your information may be shared with third parties or you have responded to an offer by any third party on the FileMakerServices.com web sites, FileMaker Services can no longer update any of your personally identifiable information that has been transferred to such third parties or opt you out of such third parties so that you no longer receive their promotional and/or marketing information. Instead, you must either contact that third party or refer to their privacy policy to update your personally identifiable information or to let them know that you no longer want to receive promotional and/or marketing information about their products, services, or offerings.

What information do we collect?

The only individual identifiable information that we collect about you is that which you choose to share with us in registration, when you use our products or services that require you to provide personal information about yourself, when responding to offers from www.FileMakerServices.com or from our third party business partners or advertisers, or when responding to surveys from us or our third party business partners (including without limitation surveys for online advertising brand effectiveness), or requests for investor kits on companies we may feature in our web sites. As stated earlier, this information will be closely protected and used for internal purposes only, unless we tell you otherwise when we collect the information, you have consented by "opting in" to be contacted by FileMaker Services its partners and advertisers, and other third parties, or we have informed you of a change to our privacy policy so that you can then choose to opt out. We will never willfully release your personal information to any third party without providing you notice unless: you direct us to enter you in a contest; sign you up for a service which is sponsored by one of our partners; you direct us to provide your information to a company we proflied when you "opt in" for their investor kit; you otherwise "opt in" to have your information shared with third parties; we respond to subpoenas, court orders or legal process; we find your actions on our web site violate our Terms of Use or any of our usage guidelines for specific products or services (and then only to pursue appropriate action); or we transfer your information in connection with a sale, merger, transfer, exchange, or other disposition (whether assets, stock or otherwise), of all or a portion of a business of FileMaker Services. If, however, as a result of the business transfer your personal information will be used in a new and different manner, then you will have a choice as to whether to allow this new use.

We will also collect information about aggregate web site usage. Statistics that we gather about unique visits, repeat visits and page views are all based on IP address, not on your individual activities.

The information we gather is supplemented with information provided by third party sources and may be used to derive additional data to enhance our databases. For example, zip/post code information you provide may be used to derive city and county/state information or may be used to add demographics data.

Changes to the FileMaker Services Privacy Policy.

FileMaker Services may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent notice in our privacy policy or in other locations on our web site or by sending you an email to inform you of our updated privacy policy. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the web site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.

Contact information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Phone: +44 (0) 1579 350612
Fax: +44 (0) 1579 350106
Email: sales@FileMakerServices.com
Postal Address: Orchard House, Nicholas Meadow, Callington, Cornwall, UK, PL17 8DE.
Web site: http://www.FileMakerServices.com

Email: privacy@FileMakerServices.com


FileMaker Services Ltd is a division of Computech IT Services Ltd, Orchard House, Nicholas Meadow, Callington, Cornwall, UK, PL17 8DE, registered in England, VAT No. GB 730 4698 30

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