Help Centre > General Queries
Any FAQ's which could not be categorised including general queries and tips.
Why do I need to join?

Joining is required to purchase any products or services from the Computech IT Services website. Registered users also get the first glance and any Beta products FileMaker are developing

Here are two further links about joining Computech IT Services: Why Register | Why Buy

I have lost my password, what do I do?

No need to worry, simply click the Forgotten Your Password? link on the Computech IT Services Login page. You will then be able to reset your password.

How do I change my password

To change your password, Login to your Computech IT Services account, then click on Personal Profile. You will then be able to change your password as well as other personal information.

I have changed my address

To change your address, Login to your Computech IT Services account, then click on Personal Profile. You will then be able to change your address as well as other personal information.

How can I unsubscribe from your mailing list?

Send an email to support@computech-it.co.uk with unsubscribe in the subject and you will automatically be removed from our mailing lists (where you would normally receive product updates and new product notifications).

You may also unsubscribe by sending your email address to us on the unsubscribe page.

Creating a Computech IT Services Password

When creating your password, follow these simple tips:

  • Use a combination of at least 6 to 8 letters, numbers, and special characters (example - Stewartfan#28, $uperted1951).
  • Use multiple words without spaces (example - supermotordriver).
  • Don't use single words that can be found in any dictionary (example - elephant).
  • Don't use personal information others can easily obtain or guess (example - your name, phone number, or birth date).
  • Don't use your email address.
  • The Security Meter helps you create a more secure password. As you type letters, numbers, and special characters in the password box, the Security Meter moves up or down to suggest how secure your password is. You should create a password that's secure, but still easy for you to remember!

After creating your password, protect it. Don't share your password with others, and avoid using the same password for other online accounts.

Please note that Computech IT Services employees will never ask you for your password.

Contact us with your question.

 

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