

If you are not entirely satisfied with your purchase from FileMaker Services, you can return it for a credit on your account provided that:
An evaluation/trial copy of the product was not available from the FileMaker Services web site at the time of purchase and you have received a reply from us confirming this.
A correctly completed Returns Form has been received, within 30 days of the order date, confirming that the product has been removed from all systems and any backup copies have been destroyed.
All items physically shipped to you are, within 45 days of the order date, returned back to FileMaker Services (at your own expense) in good condition with the manufacturer's box or disk seals intact.
Please note that FileMaker Services are unable refund any shipping charges or accept returns on:
Products containing source code/designs or open database schema
Unlocked products or unlock key given.
Special orders for one-off products
Physical CD's (Back-up)
If you have any questions whatsoever, we encourage you to contact us when convenient.
Please view our terms and conditions.